We pride ourselves in providing excellent customer service and we ensure that all enquiries are dealt with within 3 days. We ship all our products worldwide.
*We offer a next day express delivery service for UK customers, though this does not include weekends or Bank Holidays. Standard delivery for UK customers is 4-5 days.
**For most European destinations we offer a Europriority service, which takes 2-3 working days but does not include weekends or Bank Holidays. Therefore, if you order on a Thursday, you probably will not receive the goods until Tuesday or Wednesday the following week - this is out of our control.
Standard delivery for other countries is 7-10 days for orders below 1kg.
Note: Orders above 1kg delivery (for example the Soft Trolley) delivery will be between 7-20 days to any other countries apart from the United Kingdom.
We currently use DHL, Direct Link, Parcelforce and Royal Mail-Airsure Service for worldwide deliveries. For the delivery of hair serum, it depends on the quantity ordered and time of year; for more information about this, please contact us.
Can I return an item which was on Sale?
Unfortunately we are unable to accept returns on any items purchased in our sale unless they are faulty. Sale items are normally end-of-line or discontinued lines which is why they are such bargains!
UK SHIPPING PRICES
Next Day delivery (if ordered before 12 noon, excluding weekends)
0-30kg - £4.95
Standard delivery (4-5 days)
0-30kg - £2.99
USA/Canada/Europe/ Australia/Kosovo/Greenland SHIPPING PRICES
Due to variation in international shipping costs, depending on the product and destination, we cannot specify exact prices prior to checkout. The shipping cost will be calculated at checkout. However, for guidance, our prices to Europe start at £8.49 for Europriority and £13.50 for DHL Express to the USA.
COMING SOON! Our new checkout will enable payments in US Dollars and Euros, we will be launching this feature in April.